Privacy Policy

1. Introduction

Welcome to GlowTrack ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Face Photo Collection and Use

GlowTrack collects facial photographs that you voluntarily capture using the app's camera feature. This section explains how we handle this sensitive information.

What We Collect

• Facial photographs captured during "skin check-ins"
• AI-generated analysis results (skin scores, detected concerns, recommendations)
• Optionally, AI-enhanced versions of your photos ("Glow Up" feature)

How We Use Face Photos

• To analyze your skin health metrics using artificial intelligence
• To track changes in your skin condition over time
• To enable you to compare your own before/after progress
• We do NOT use facial recognition technology
• We do NOT use your photos to identify you or for any biometric purposes

Third-Party Processing

Your face photos may be processed by:

• Replicate AI (replicate.com): For skin analysis. Images are processed transiently and not stored.
• Supabase: For secure cloud backup. Data is stored in your personal account space.

Data Storage

• Photos are stored locally on your device
• If you enable cloud sync, photos are securely stored in Supabase cloud infrastructure

Data Retention

• Your face photos are retained until you delete them
• You can delete all data at any time via Settings > "Erase All Data"
• Upon deletion, photos are removed from both local storage and cloud backup

Your Rights

• You can view all your stored photos within the app
• You can delete individual entries or all data at any time
• You can export your data upon request

3. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our skin tracking features
• Upload photos for skin analysis
• Contact us with inquiries or feedback
• Subscribe to our newsletter

This information may include:

• Name and email address
• Date of birth and gender
• Skin type and skin concerns
• Photos of your skin (stored securely and encrypted)
• Skincare routine information
• Product usage data

Automatically Collected Information

When you access our app, we may automatically collect:

• Device information (model, operating system)
• App usage data and analytics
• IP address and general location
• Crash reports and performance data

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our skin tracking services
• Analyze your skin photos using AI to provide personalized insights
• Track your skin health progress over time
• Generate personalized skincare recommendations
• Send you updates, tips, and promotional materials (with your consent)
• Improve our app and develop new features
• Respond to your inquiries and provide customer support
• Ensure the security of our services

5. Photo Data & AI Analysis

Your skin photos are a sensitive category of personal data. We handle them with the utmost care:

• Photos are encrypted both in transit and at rest
• AI analysis is performed securely and results are linked only to your account
• We do not sell or share your photos with third parties for their marketing purposes
• You can delete your photos at any time from within the app
• Photos are not used to train our AI models without explicit consent

6. Data Sharing & Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist us in operating our app (cloud hosting, analytics, customer support)
• Legal Requirements: If required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale, or acquisition of our company
• With Your Consent: For any other purpose with your explicit consent

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications
• Withdraw Consent: Withdraw consent for data processing

10. Children's Privacy

GlowTrack is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.